The telephone support was excellent to help me make the right choice and understand the differences that you get for the extra money. The prices seem fairly standard across the internet, so no problem there. My only issue was when I asked them to swap the 4 cheap bats that they supply as standard for 2 better ones, or even 1 good one. If they could have offered this small change, their service would have been perfect and I would have recommended them to anyone.
Such a professional company to deal with. After placing my order with Table-tennis-Tables, I was advised of the progress all the way through to the final delivery including a phone call from the delivery company to say what time they would arrive. Great service and I would strongly recommend this company to anyone thinking of buying a table tennis table.
Arrived punctually and well packaged. Took much longer to assemble than anticipated. The diagrams are good but there are no written instructions to accompany the illustrations .... we did get mixed up as there was some confusion over the nuts and bolts. "Tom" was extremely helpful when we rang for guidance and all went reasonably well after that, although the brake on the wheels fell off within minutes of finishing assembly and we would have liked a bat and ball holder for each end (only one provided for just two bats). My only real gripe is a question as to why the product cannot be fully assembled prior to delivery as the package would have hardly been any bigger (packaged in the upright position) and would have saved hours of frustration, arguments, phone calls etc.
I can't recommend this company highly enough. Friendly, impartial advice was offered over several phone calls, without any sense of obligation or commercial pressure. The transaction itself was very efficient - and they honoured their price promise with good grace. Everything went to plan - fast delivery, excellent communication, item perfect. Would definitely use again.
The table is very heavy so I asked the delivery guy to place it in the garden where I needed it. When I got home the box was the correct way up and easy to open to start the build.
The assembly is easy but you do need to follow the instructions so you don’t waste time fitting parts the wrong way round. I would also say that you should use proper tools as the screw heads are Pozi drives and these are not the same as Phillips drives and the wrong screw head will slip and damage the screw/bolt head.
As my glass is always half empty I would suggest the following improvements; 1. Use Allen head screws and bolts as they work so much better than Pozi drive heads. 2. The connecting arms between the legs and base are at an angle which requires loose bolt tightening and just feels wrong. On an indoor table they are not at an angle as the chassis spreads the connecting rods out so there is no angle. 3. It looks like the lifting handle has been changed so the table is not pulled along to fast (?) but the result is that the lifting handle is now so tight against the chassis that you cannot get your fingers in-between it and the frame. Reverse the clamp at the bottom of the handle and you can pull the table along by the handle. Is it the instructions that are wrong or was something changed late in the day? 4. For a premier priced table I would have expected extruded aluminium for most of the frame but assume that as the factory started using pressed steel they are not going to invest in a different technology.
The above are observations to make the table better and not strong complaints. The table is excellent and I now come home from work with the children outside playing, and it’s worth the price alone just for that.
I am new to table tennis and i was given a table but needed a net, bats and balls and this website had it all from beginners to more advanced players and the ordering was easy and the delivery was within 2 days! This site is now saved to my favourites for future reference.
Having ordered our outdoor table tennis table on a Monday evening I was pleasantly surprised to receive a phone call the following day to discuss delivery. As it happened there was a delivery slot the very next day and our table duly arrived before lunch the following day. The table was in perfect condition and after an hour and a half of putting it together, we're now all enjoying using it :-)
Ok - I admit it. Two weeks ago I knew nothing about table tennis, and am the type of guy that just goes to the John Lewis website, see's a brand and then does some research and price matches. I spoke with Russell (at table-tennis-tables.co.uk) who was more than happy to price match, and asked me if I had considered other brands within that price range. I am so glad I listened, the table I eventually chose and service I received from table-tennis-tables.co.uk has far exceeded my expectations! Fantastic experience.
I phoned on a Monday and had a long discussion about outdoor table tennis tables - I had bought a supposedly outdoor table from a different company 2 years ago which is now unusable because it is bubbled and warped. I was reassured that the table I had in mind - a Kettler - was genuinely outdoors i.e. it could be left out all summer in the sun and rain so I ordered it. The table was delivered 2 days later. It took my son and I just over 2 hours to put it together and the children love it! It is easy to fold up and down and wheel. It hasn't got wet yet so I cant comment on how weatherproof it is. I would certainly recommend this company.
I had been looking for a table tennis for a while and found this company online. Each time I phoned with a question they were really helpful. The ordering was very easy and the table was delivered quickly and when they said.
These guys knew what they were talking about, right down to which tools I would need to assemble the table, and how the folding mechanism worked. They knew it was a surprise, so they arranged the delivery date to suit me, and the accessories (bats, balls etc) which came separately arrived in a plain package. I will never buy a table tennis table from anyone else.
It was £120 cheaper than a John Lewis table, with better reviews & as it was aluminium would not rust & was not too heavy. I ordered it on Sunday & it was delivered on Wednesday. Took a bit of time for my husband to construct, but we all love it & so much better than just watching the TV!